Resources/FAQ

Office Name Phone Number Campus Location
Office Name Academic Advisement Phone Number 646-557-4872 Campus Location L.73.12 NB
Office Name Accessibility Services Phone Number 212-237-8031 Campus Location L.66.00 NB
Office Name Athletics Phone Number 212-237-8371 Campus Location 421T
Office Name Center for Career and Professional Development Phone Number 212-237-8754 Campus Location L.72.00 NB
Office Name Center for English Language Support Phone Number 646-557-4506 Campus Location L2.75.00NB
Office Name Children’s Center Phone Number 212-393-6438 Campus Location L3.61.00NB
Office Name Community Outreach and Service Learning Phone Number 646-557-4820 Campus Location L.72.14 NB
Office Name Counseling Center Phone Number 212-237-8111 Campus Location L.68.00 NB
Office Name CUNY Alert Phone Number 212-237-8200 Campus Location www.cuny.edu/alert
Office Name Dean of Students Phone Number 212-237-8211 Campus Location L.65.00 NB
Office Name Department of Information Technology (DoIT) Phone Number 212-237-8200 Campus Location L2.63 NB
Office Name Financial Aid Phone Number 212-237-8151 Campus Location 1280N
Office Name Fitness Center Phone Number 212-237-8633 Campus Location 601T
Office Name Foreign Language Lab Phone Number 212-484-1140 Campus Location 7.64 NB
Office Name Health Center Phone Number 212-237-8052 Campus Location L. 67.00 NB
Office Name Honors Program Phone Number 212-237-8553 Campus Location 8.64 NB
Office Name International Studies and Programs Phone Number 212-484-1839 Campus Location 1101N
Office Name Jay Express Phone Number 212-663-7867 Campus Location L.69 NB
Office Name Library Phone Number 212-237-8250 Campus Location Haaren Hall
Office Name Math and Science Resource Center (MSRC) Phone Number 646-557-4635 Campus Location 1.94 NB
Office Name Pre Law Institute and Fellowship Office Phone Number 646-557-4804 Campus Location 1100 N
Office Name Public Safety Phone Number 212-237-8524 Campus Location L2.61.01 NB
Office Name Registrar Phone Number 646-781-5081 Campus Location 1280N
Office Name SEEK Phone Number 212-237-8169 Campus Location 3101N
Office Name Student Academic Success Programs (SASP) Phone Number 212-484-1130 Campus Location 100 W
Office Name Center for Student Involvement & Leadership (CSIL) Phone Number 212-237-8698 Campus Location L2.71 NB
Office Name Student Relations/Team Civility Phone Number 212-237-8871 Campus Location L.65 NB
Office Name Student Transition Programs (STP) Phone Number 646-557-4888 Campus Location L2.70.01 NB
Office Name Urban Male Initiative (UMI) Phone Number 646-557-4557 Campus Location L.73.01 NB
Office Name Veteran’s Resources Phone Number 212-484-1329 Campus Location 3141N
Office Name Women’s Center Phone Number 212-237-8184 Campus Location L.67.10 NB
Office Name Writing Center Phone Number 212-237-8569 Campus Location 1.68 NB

Frequently Asked Questions:

If I am a parent or family member of a John Jay student, who can help me?  

The Office of Student Transition Programs is the best place for you to find help. You can reach the office by calling 646-557-4888 or stop in at L2.70.01NB.

What services are offered through Family Programs?

The Office of Student Transition Programs is in the process of improving John Jay’s Parent and Family initiatives. Starting Fall semester of 2014, the Bloodhound Bulletin, a monthly newsletter for Parents and Families, will keep you updated on all important events, dates, and happenings on campus. We are also in the process of creating a Family Association and planning a Family Brunch for the spring semester.

Who can join and how can I join the Family Association?

Any family member of a current or alumni John Jay student can join the Family Association.

What is the Family Association?

The Family Association provides a community for families to become more involved in their student’s college experience and build relationships with other families. There will be opportunities to volunteer on campus, meet other families, mingle with faculty, staff, and administrators, as well as help implement initiatives on campus.

How does the office communicate with family members?

The Office of Student Transition Programs and John Jay College will communicate via the Bloodhound Bulletin and email. Please take the time to fill out our family contact form so you can begin getting updates.

Is John Jay 100% wireless?

Yes! All of the John Jay buildings have wireless access for all of our students.

Do I need to send in a final secondary transcript for my transfer student?

Yes, a final transcript is required for admission to John Jay College. For all required documentation, please check out the admissions website http://johnjay.jjay.cuny.edu/files/academics/2068.php

When does the term bill come out? There are many important dates that you do not want to miss! To find out important dates for payments of tuition and fees visit the Jay Stop here http://johnjay.jjay.cuny.edu/files/232.php

How can my student activate their John Jay email account?

The Department of Information Technology (DoIT) has made activating your John Jay email account very easy. Everything can be done via their website here http://johnjay.jjay.cuny.edu/files/1363.php!

Where can I get a replacement health and/or insurance forms?

The Student Health Center located in room L.67.00NB provides a list of all required forms as as well as copies of the forms on their website and can be found here http://johnjay.jjay.cuny.edu/files/319.php.

If my student gets sick, where can they go?

The Student Health Center located in room L.67.00NB. You can learn more about services herehttp://johnjay.jjay.cuny.edu/files/2003.php

Where can my student work out?

The Department of Athletics provides five different areas and opportunities for students to work out and exercise. There is a Cardiovascular Fitness Center, a Pool, open recreational gymnasium hours, tennis courts, and racquetball courts. For hours, schedules, and contact information, you can find out more herehttp://www.johnjayathletics.com/sports/2009/9/1/Facility%20Schedule.aspx?id=49.  

Our family has experienced a recent loss or tragedy. What can I do to help my student cope? 

Students can experience difficulty socially and academically after experiencing impactful family changes. The Counseling Service Center can help you with coping techniques and ways in which you can support your student in this difficult time. For more information, please visit the Counseling Service Center Parent and Family web.http://johnjay.jjay.cuny.edu/files/2249.php.