A Dispute Resolution Roundtable

Negotiating is an art. The mediator is the shepherd of the negotiation process and employs various skills to guide but not to decide the result. The art of knowing how to influence settlement while respecting the canon of self-determination can sometimes result in blurred lines, especially in complex matters. Ethics rules are clear in defining the mediator's role as a facilitator. Join us for a walk through the mind of a former commercial complex insurance claims veteran as she explores and explains roles and realities, not commonly known and rarely discussed.

Speaker

Rebekah Ratliff is a JAMS mediator, arbitrator and neutral analyst. She is a credentialed former commercial insurance claims professional with more than 25 years of experience in evaluating, negotiating and settling complex casualty claims for global insurance companies, nationwide and internationally. After leaving a career in claims, Ms. Ratliff founded Capital City Mediations, LLC, a mediation, arbitration and national consulting firm, based in Atlanta, Georgia. Seeing disparities in the treatment and advancement of women and other diverse professionals, she founded CCM Consulting Associates, LLC, an executive-level DEI training and consulting firm. Ms. Ratliff is a nationally sought-after presenter and panelist in the insurance and legal industries and commands audiences from all over the world. Ms. Ratliff is a bestselling author and she is an adjunct professor at Howard University School of Law, teaching the insurance curriculum that she designed.

Ms. Ratliff is a proud member of the American Bar Association, serving on the Dispute Resolution Section’s Council. She is the 1st Vice Chair of the ADR Section of the National Bar Association. Ms. Ratliff is the recipient of various prestigious awards including Business Insurance 2021 Women to Watch, Insurance Business America’s Elite Women, and a 7th U.S. District (IL) Congressional Award, for her work in alternative dispute resolution. Ms. Ratliff is a native of Chicago, IL, and a graduate of the University of Illinois at Urbana, holding a degree in psychology. She is based in Atlanta, GA and offers dispute resolution services worldwide.

Registration is required

Questions? Email Maria Volpe, John Jay Dispute Resolution Center

Co-Sponsored by the Association for Conflict Resolution Greater New York Chapter