Academic Advisement Center

Academic Advisement Center

Make an
appointment ON Navigate

We have a new appointment scheduling system called Navigate!  Sign in below using your CUNY First credentials.

Need help?
See our infographic or
watch this video!

Meet the advisors

Interested in helping your fellow John Jay students?  Become a Peer Advisor!


Welcome Back, John Jay!

We are excited to see you back on campus!  The Academic Advisement Center is available both in-person and virtually.  Please see the left side of this page for our office hours and below for some of the ways to get in contact with us:

  • Make an appointment with an advisor via Navigate.  Need help scheduling an appointment? Check out this infographic!  Advising appointments are being held in the following ways:
    Online Zoom appointment.  All John Jay students are eligible for a free Zoom account by using your John Jay username and password.  Through Zoom, advisors are able to screen share and show helpful tools such as your transcript and degree audit.  If scheduling an online zoom appointment, please ensure that at the time of the appointment you are in a quiet space free of distractions!
    In Person appointment.  For access to campus facilities, you must adhere to CUNY’s COVID vaccine/testing requirements.  Additionally, while no longer mandatory, we kindly ask that all visitors to our office continue to wear a face mask (covering nose and mouth) for the duration of their visit.  Masks are readily available and our front desk staff will happily provide one for you should you need.
  • You may call us at 646.557.4872 or 646.557.4816.
  • We are checking our main email address ( and advisors are checking personal email addresses Monday - Friday 9am - 5pm.


Virtual Walk-In Hours!

Fall 2023 Walk-in Hours:

From Tuesday, September 5th 2023 to Thursday, December 7th 2023
Tuesdays, Wednesdays and Thursdays from 11:15am to 2:45pm.
No walk-ins on Thursday, November 23rd, 2023 (College is closed: Thanksgiving)

The virtual front desk is available for:  

  • All John Jay undergraduate students, faculty, and staff with general questions for the Academic Advisement Center. 
  • Current John Jay undergraduate students (non-SEEK, non-ACE, non-Honors) who wish to have a quick (no more than 15 minutes) conversation with an advisor. 


During the above times, click on the following Zoom link and enter the Meeting ID and Password located below:
Meeting ID: 844 8203 5852
Passcode: 619210

Important Note:
This Zoom meeting is only monitored during the days and times listed above.
On busier days, you may experience some wait time.
We appreciate your patience and look forward to working with you.


How Can the Academic Advisement Center Help You?

The Academic Advisement Center is one of the many resources here to help you feel ready and confident for the world beyond John Jay!  We will track your progress with general education requirements and assist you in pulling all of the pieces of your education together.

The Academic Advisement Center provides services for the following undergraduate student populations:

  • FreshmenStudents who have between 0-29 credits.
  • Continuing Students: sophomores (30-59 credits), juniors (60-89 credits), and seniors (90+ credits) in a Bachelor's degree program who need advising regarding general education requirements.
  • ​Students on Academic Probation.
  • New Transfer Students
  • Readmitted Students
  • Graduating Seniors: students who meet the criteria for CUSP - Completion for Upper-division Student Program - will be advised in regard to their graduation timeline, graduation checklists, remaining major, minor, elective, and outstanding general education courses.
  • Apple Corps Students: Apple Corps students can contact their advisor, Natalie Jordan (, for assistance.

Please remember that for major and minor advising you need to speak with your major or minor advisor!