Learning Management User Guides & Tutorials
Send Brightspace Inquiries to:
Faculty - LMS.faculty@jjay.cuny.edu
Student - LMS.student@jjay.cuny.edu
CUNY.edu main website (login for CUNY-wide services)
CUNY Resources
- Hostos EdTech Faculty Teaching Tools for Brightspace Transition
- Hostos EdTech Faculty 5 Things for a Smooth LMS Transition
- Hostos EdTech Brightspace Guidelines for Faculty
- Hostos EdTech Add Content Using Topics in Brightspace
- Hostos EdTech Brightspace Assignments
- Hostos EdTech Create and Organize Discussions in Brightspace
- Hostos EdTech Organize Course Materials in Brightspace Using (Sub) Modules
- Hostos EdTech Master Comprehensive Grade Management Using the Grades Tool
- Hostos EdTech Streamline Grading Across Courses with Quick Eval
- CUNY Brightspace Frequently Asked Questions
D2L Brightspace Resources
Join the Brightspace Community (registration page)
- Brightspace Guided Training for Instructors (account required)
- Brightspace Community Events (live webinar schedule and registration)
- Getting Started (Instructor webinar recording)
- Content (Instructor webinar recording)
- Assignments (Instructor webinar recording)
- Quizzes (Instructor webinar recording)
- Discussions (Instructor webinar recording)
- Grades (Instructor webinar recording)
- Instructor Video Tutorials (YouTube playlist)
- Student Video Tutorials (YouTube playlist)
DOES LMS Support Resources
Developmental Course Request Form
Note: Developmental courses are used for developing course materials and structure for later use in live courses. DEV courses do not include student enrollment.
Brightspace Manual Enrollment Form (Send completed form to Associate Provost office for approval at: apfaculty@jjay.cuny.edu )
Course Merge Request Form
Note: This form is for section merges only. Cross-listed courses, for example LAW 313 and POL 313, the John Jay LMS Support Team will merge those courses manually under the prefix that is first alphabetically. In the above example, the LAW 313 would be the Target course where all materials and students would reside. Instructors who teach cross-listed courses will be alerted once their courses are merged via email.
How do I access Brightspace?
- Go to www.cuny.edu > Select Brightspace/Blackboard > Select Log into Brightspace > On the CUNY Login page, enter your CUNY Login username and password (firstname.lastname##@login.cuny.edu). If you are not able to login, contact the John Jay Helpdesk at 212-237-8200 or email: helpdesk@jjay.cuny.edu
I do not see my course(s) I am teaching in Brightspace, what do I do?
- If after logging into Brightspace you do not see a course you are teaching, please check CUNYfirst to verify that the course has been officially assigned to you, and if it has not, have your department reach out to the Registrar. Official course assignments must be recorded via CUNYfirst to display in Brightspace. John Jay LMS Support cannot manually assign instructors.
My students cannot see my course in Brightspace, how do I make it Active?
- View Activate Your Coursepdf instructions.
How do I copy from one semester course to another in Brightspace?
- View Copy Course Componentspdf instructions.
How do I see the course as my student's see it?
View Creating a Demo Student in Brightspacepdf instructions.
How do I export my Blackboard Course and Import it into Brightspace?
View Export Course from Blackboard and Import Coursepdf in Brightspace instructions.
How do I email students in my course?
- View Send Email in Brightspacepdf instructions.
How do I request access for an Observer, Teaching Assistant or Supplemental Instructor for my Brightspace course?
- View Brightspace Manual Enrollment Form instructions.
Note: Instructor and Student enrollment is automatically processed through CUNYFirst. John Jay LMS Support cannot manually enroll students into courses.
How do I request an Organization in Brightspace?
- View Organization Request Form
How do I request a Development Course in Brightspace?
- View Developmental Course Request Form
I teach two sections of the same course, how do I merge these sections together?
- View Course Merge Request Form
Note: This form is for section merges only. Cross-listed courses, for example LAW 313 and POL 313, John Jay LMS Support Team will merge those courses manually under the prefix that is first alphabetically. In the above example, the LAW 313 would be the Target course where all materials and students would reside.
Activate Your Coursepdf - This will make your course available and visible to students in Brightspace! (DOES LMS Support)
Creating a Demo Student in Brightspacepdf (DOES LMS Support)
Export Course from Blackboard and Import Course into Brightspace pdf (DOES LMS Support)
Export Course from Blackboard and Import into Brightspace (video - DOES LMS Support)
Copy Course Componentspdf (DOES LMS Support)
Copy Course Components (video - D2L Help)
Note: Instructors must start the Course Copy within the current course. For example, if you want to copy Fall 2023 into Fall 2024 course, you will start the process in Fall 2024 course.
Customize Course Nav Bar (BMCC Help)
Build Your Brightspace Course from Scratch (D2L Help)
ADDING CONTENT:
Add and Organize Content (D2L Help)
About Brightspace Text Editor (D2L Help)
What are Due, Start and End Dates? (video - D2L Help)
Add External Content to a Course (video - D2L Help)
Manage Dates - Offset Dates (video - D2L Help)
SEND EMAIL:
Brightspace Email and Notification Deliverypdf (DOES LMS Support)
Send Email in Brightspacepdf (DOES LMS Support)
Create an Announcement (D2L Help)
Enable Notifications in Announcements (D2L Help)
DISCUSSIONS:
Discussions in Brightspace (D2L Help)
Create a Discussion Forums and Topics (D2L Help)
Manage Discussion Forums and Topics (D2L Help)
Use Discussions for Journaling (D2L Help)
GROUPS:
Create Groups (D2L Help)
Overview of Group Enrollment Options (video - D2L Help)
Modify Group Enrollment (video - D2L Help)
VIDEO NOTES:
Create and Insert a Video Note (D2L Help)
CALENDAR:
About Calendar Tool (D2L Help)
Create a Calendar Event (D2L Help)
MEDIA LIBRARY:
About Media Library (D2L Help)
Media Library Overview (video - D2L Help)
ZOOM LINKS:
Add Zoom link to Brightspace Contentpdf (DOES LMS Support)
BRIGHTSPACE ASSIGNMENTS:
Create a Brightspace Assignmentpdf (DOES LMS Support)
Create and Manage Assignments (D2L Help)
Grade Submissions in Assignments (video - D2L Help)
What are Due, Start and End Dates? (video - D2L Help)
TURNITIN ASSIGNMENTS:
Brightspace Assignments vs. Turntin LTI Assignments (CUNY - Hostos College)
Turnitin Version Comparison - John Jay Brightspacepdf
Adding Third-Party Tools in Brightspacepdf (Turnitin, VoiceThread, PlayPosit - DOES LMS Support)
SPECIAL ACCESS AND RELEASE CONDITIONS:
About Release Conditions (D2L Help)
Set Release Conditions and Special Access for Assignments (D2L Help)
Special Access and Accommodations pdf (DOES LMS Support)
QUIZZES:
Quizzes in Brightspace (D2L Help)
Create and Manage Quizzes (D2L Help)
Create a Quiz (video - D2L Help)
Question Types (D2L - Help)
Overview of Question Types (video - D2L Help)
Preview a Quiz as a Learner (video - D2L Help)
Question Library (D2L Help)
Copy Question Library from one course to another (video - D2L Help)
Create Randomized Question Pool (D2L Help)
GRADE BOOK:
Grades in Brightspace (CUNY - Hostos College)
Setup Grade book (D2L Help)
Weighted Grade System in Brightspacepdf (DOES LMS Support)
Manage Grades (D2L Help)
Enter Grades (D2L Help)
Navigating Inline Grades (D2L Help)
Grade with QuickEval (D2L Help)
Delete a Grade Item/Column in Gradespdf (DOES LMS Support)
Grade Display Settings - Ungraded Itemspdf (DOES LMS Support)
Edit Grade Display View for Students and Instructorspdf (DOES LMS Support)
Set Release Conditions for Grades (D2L Help)
GRADING ASSIGNMENTS:
Access and Grade Assignment Submissions in Brightspacepdf (DOES LMS Support)
Grade an Assignment (D2L Help)
Grade an Assignment within the Assignment tool (video - D2L Help)
GRADING DISCUSSIONS:
Evaluate and Grade Discussions (D2L Help)
Grade a Discussion topic (video - D2L Help)
GRADING QUIZZES:
Evaluate Quizzes using the Quiz tool (D2L Help)
Manually Grade Quizzes (video - D2L Help)
GRADING USING RUBRICS:
Create a rubric using the Rubrics tool (D2L Help)
Create and Edit a Rubric (video - D2L Help)
TRACKING:
Track Class Progress (D2L Help)
Completion Tracking in Content (video - D2L Help)
Creating a Demo Student in Brightspacepdf (DOES LMS Support)
View as Learner (D2L Help)
Brightspace Virtual Assistant (D2L Help)
- John Jay Brightspace Student Announcement - August 2024pdf
- John Jay Email and Notification Settings in Brightspacepdf (Important - Please Read)
- Brightspace Student Video Tutorials (YouTube playlist - D2L Help)
- John Jay Brightspace Student User Guidepdf
How do I access Brightspace?
- Go to www.cuny.edu > Select Brightspace/Blackboard Login > Select Log into Brightspace. On the CUNY Login page, enter your CUNY Login username and password (firstname.lastname##@login.cuny.edu). If you are not able to login, contact the John Jay Helpdesk at 212-237-2800 or email: helpdesk@jjay.cuny.edu
Note: John Jay LMS Support do not have the ability to reset CUNY Login passwords.
I do not see my courses I am taking in Brightspace, what do I do?
- First, confirm you are correctly registered for courses through CUNYFirst. Instructors have to set courses as "Active" in Brightspace for enrolled students to see and access them in the My Courses widget. Some instructors will wait until the first day of class to make the courses active.
I am not receiving email from my Brightspace courses, what should I do?
- First, check what email is set as your Campus Preferred email in CUNYFirst. In CUNYFirst, select Student Center > Select Profile. On the left side of the page, select Contact Details > Select Campus Email. If the email listed is not your John Jay email, update the email and mark it Preferred. Select Save to hold all changes. If you have done this and are still not receiving emails from Brightspace and you have attended previous CUNY schools that use Office 365 access this link to check if your emails are going there: https://outlook.office.com/mail
Navigate Brightspace and Find your course (D2L Help)
John Jay Brightspace Student User Guidepdf
Self-enroll into a Brightspace Organizationpdf
Brightspace Virtual Assistant (video - D2L Help)
Glossary of Terms (D2L Help)
Brightspace Pulse App (D2L Help)
Navigate Content (D2L Help)
Navigate Content as a Learner (video - D2L Help)
Work To Do Widget (D2L Help)
ANNOUNCEMENTS:
Announcement Overview (D2L Help)
CALENDAR TOOL:
Calendar Overview (D2L Help)
Manage course events with Calendar tool (D2L Help)
CLASS PROGRESS:
Class Progress Overview (D2L Help)
Class Progress Overview (video - D2L Help)
DISCUSSIONS:
Discussions Overview (D2L Help)
Create a Discussion Board Post (video - D2L Help)
GROUPS:
Enroll in a Group (video - D2L Help)
SEND EMAIL:
Email Tool (D2L Help)
APPS:
Brightspace Pulse App Overview (D2L Help)
Brightspace Pulse App Overview (video - D2L Help)
ASSIGNMENTS:
Assignments Overview (video - D2L Help)
Submit and manage assignments (D2L Help)
QUIZZES:
Using the Quizzes Tool (D2L Help)
How to Take a Quiz (video - D2L Help)
Troubleshooting issues with Quizzes (D2L Help)
GRADES AND FEEDBACK:
Understanding Grades (D2L Help)
Brightspace Virtual Assistant (D2L Help)