Welcome to Jay Express Services, John Jay’s information central!
**Friday, March 12th - hours of operation - 9AM - 3PM**
Visit the Virtual Jay Express Services Counter!
Important Information
*Friday, March 12th - Jay Express ZOOM sessions are CANCELLED.
Quick Links
Academic Calendar – Important dates and deadlines set both by the College and CUNY
Financial Aid – FAFSA, student loans, Scholarships, forms
Registrar – Graduation requirements, Academic Standards & Requirements, forms
Bursar - Tuition and Fees, Payment Deadlines, and Schedule of Tuition Refund and Student Liability
Academic Advisement - Freshman/transfer advisement, CUSP advisement, Appointments
CUNYFirst101 - directions to some of the important things you will you do in CUNYfirst
...Did You Know... MOST transactions can be done online or via email!
Declare your major/minor/specialization via email to jayexpress@jjay.cuny.edu
Need to submit FAFSA Verification worksheets & documents? Visit the Financial Aid Jay Stop Page to access the electronic worksheet & upload required documents. *For questions regarding FAFSA verification and other financial aid related items please email financialaid@jjay.cuny.edu or jayexpress@jjay.cuny.edu
Official Transcript: Order Your Official Transcript Online! click here
The Summer & Fall 2021 Readmisison Application is now Open! Click here to apply!
Inquiries
Questions about your tuition bill/refund? Send an email to bursar@jjay.cuny.edu
Grade Change/Grade Appeal Requests & Inquiries: Send an email to gradechange@jjay.cuny.edu
Difficulties applying for Graduation? email jayexpress@jjay.cuny.edu
Need to change your name? Send the Change of Name form to jayexpress@jjay.cuny.edu
Questions about E-Permits? Send an email to epermit@jjay.cuny.edu
Questions about degree audits? Send an email to registraraudit@jjay.cuny.edu
Retroactive Resignation requests via e-mail: Send an email to retro@jjay.cuny.edu
**Your assigned John Jay student email must be used to conduct all College related business and inquiries. If you do not have access to your email please indicate in the subject area if you are an alumni, new freshmen or new transfer.**
CUNYFirst 101
For step by step guides on how to get a copy of your: unofficial transcripts, enrollment letters, account inquiries, paying your bill, change your mailing address, etc!
How To Videos