Welcome to Jay Express Services! John Jay’s information central!
WE ARE AVAILABLE!
*Schedule an appointment*
MONDAY - THURSDAY 10:00 AM - 3:00 PM
VIA EMAIL
Need to speak with a Financial Aid counselor? Visit the Virtual Jay Express Services Counter on ZOOM! Counselors are available: Monday - Friday, 2:00 PM - 4:00 PM.
Important Information
Quick Links
Academic Calendar – Important dates and deadlines set both by the College and CUNY
Academic Advisement - Freshman/transfer advisement, CUSP advisement, Appointments
Bursar - Tuition and Fees, Payment Deadlines, and Schedule of Tuition Refund and Student Liability
CUNYFirst101 - directions to some of the important things you will you do in CUNYfirst
Declaration of Major - add, change or remove a major/certificate.
Declaration of Minor - add, change or remove a minor.
Financial Aid – FAFSA, student loans, Scholarships, forms
Registrar – Graduation requirements, Academic Standards & Requirements, forms
...Did You Know... MOST transactions can be done online or via email!
Submit the declaration of major/minor/specialization via email to jayexpress@jjay.cuny.edu
Submit FAFSA Verification worksheets & documents using the secure Dynamic Form upload.
Official Transcripts: Order online here!
Inquiries
Questions about your tuition bill/refund? Email the Bursar at: bursar@jjay.cuny.edu
Grade Change/Grade Appeal Requests & Inquiries: Send an email to gradechange@jjay.cuny.edu
Difficulties applying for Graduation? email jayexpress@jjay.cuny.edu
Need to change your name? Send the Change of Name form to jayexpress@jjay.cuny.edu
Questions about E-Permits? Send an email to epermit@jjay.cuny.edu
Questions about degree audits? Send an email to registraraudit@jjay.cuny.edu
Questions about credit evaluations? Send an email to evaluations@jjay.cuny.edu
Retroactive Resignation requests via e-mail: Send an email to retro@jjay.cuny.edu
**Your assigned John Jay student email must be used to conduct all College related business and inquiries. If you do not have access to your email, indicate in the subject area if you are an alumni, new freshmen or new transfer.**
CUNYFirst 101 - Step by step guides on how to access unofficial transcripts, enrollment letters, account inquiries, paying your bill, change your mailing address, etc!
How To Videos -
