Jay Express Services and EM Call Center

Jay Express Services and EM Call Center

Welcome to Jay Express Services! John Jay’s information central!
WE ARE AVAILABLE!

IN-PERSON SERVICE COUNTER HOURS
*Make an appointment*
MONDAY - THURSDAY 9:00 AM - 4:45 PM
FRIDAY 9:00 AM - 1:00 PM

EMAIL
MONDAY - FRIDAY 9:00 AM - 5:00 PM
AT: JAYEXPRESS@JJAY.CUNY.EDU

the ENROLLMENT MANAGEMENT CALL CENTER at 212-663-7867
MONDAY - FRIDAY 9:00 AM - 3:00 PM
[We are closed for 1 hour: 12:00 PM - 1:00 PM]


Need to speak directly with a Financial Aid counselor?  At the Virtual Jay Express Services Counter, counselors are available: Tuesdays & Wednesdays, 3:00 PM - 4:00 PM.

Pass code: 329757

John Jay students are eligible for a free Zoom account by signing in with their John Jay email and password.

Important Information

See the academic calendar for important dates & information!
 
Fall 2023 Enrollment!

In order to register for classes, your account must be free of any active holds. Review your CUNYfirst account now and address any active holds, as these may prevent you from registering for classes.  

2023 Commencement Ceremony Updates

CUNYFirst Upgrade


Important Links
Academic Calendar
Academic Advisement
Tuition & Fees
CUNYFirst101
Financial Aid
Majors
Minors


...Did You Know...  MOST transactions can be done online or via email!
Submit the declaration of major/minor/specialization
Verify FAFSA
Official Transcripts & Duplicate Diplomas: Order online here


Inquiries?
Credit Evaluation: Email: evaluations@jjay.cuny.edu
Degree Audit/Graduation: Email: registraraudit@jjay.cuny.edu
Difficulties applying for Graduation? Email: jayexpress@jjay.cuny.edu
E-Permit: Email: epermit@jjay.cuny.edu
Grade Change/Grade Appeals: Email: gradechange@jjay.cuny.edu
Need to change your name? Submit the Change of Info form

**Your assigned John Jay student email must be used to conduct all College related business and inquiries. If you do not have access to your email, indicate in the subject area if you are an alumni, new freshmen or new transfer.**


CUNYFirst 101 - Step by step guides on how to access unofficial transcriptsenrollment lettersaccount inquiriespaying your bill, change your mailing addressetc!

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