Jay Express Services and EM Call Center

Jay Express Services and EM Call Center

Welcome to Jay Express Services! John Jay’s information central!
WE ARE AVAILABLE!

IN-PERSON SERVICE COUNTER HOURS

**NOTE** - Jay Express will be open from 9AM - 4PM on Wednesday, February 1st
*Make an appointment*
MONDAY - THURSDAY 9:00 AM - 4:45 PM
FRIDAY 9:00 AM - 1:00 PM

EMAIL
MONDAY - FRIDAY 9:00 AM - 5:00 PM
AT: JAYEXPRESS@JJAY.CUNY.EDU

the ENROLLMENT MANAGEMENT CALL CENTER at 212-663-7867
MONDAY - FRIDAY 9:00 AM - 3:00 PM
[We are closed for 1 hour: 12:00 PM - 1:00 PM]


Need to speak directly with a Financial Aid counselor?  At the Virtual Jay Express Services Counter, counselors are available: Tuesdays & Wednesdays, 3:00 PM - 4:00 PM.

Pass code: 329757

John Jay students are eligible for a free Zoom account by signing in with their John Jay email and password.

Important Information

CUNYFirst Upgrade

WINTER/SPRING 2023 - Students must be fully vaccinated against COVID-19 and approved in CUNYfirst to attend in-person or hybrid courses. For more information regarding CUNY’s student vaccination mandate, please visit Student Vaccination Mandate FAQ – The City University of New York (cuny.edu) .


Important Links
Academic Calendar
Academic Advisement
Tuition & Fees
CUNYFirst101
Financial Aid
Majors
Minors


...Did You Know...  MOST transactions can be done online or via email!
Submit the declaration of major/minor/specialization
Verify FAFSA
Official Transcripts & Duplicate Diplomas: Order online here


Inquiries?
Credit Evaluation: Email: evaluations@jjay.cuny.edu
Degree Audit/Graduation: Email: registraraudit@jjay.cuny.edu
Difficulties applying for Graduation? Email: jayexpress@jjay.cuny.edu
E-Permit: Email: epermit@jjay.cuny.edu
Grade Change/Grade Appeals: Email: gradechange@jjay.cuny.edu
Need to change your name? Submit the Change of Info form

**Your assigned John Jay student email must be used to conduct all College related business and inquiries. If you do not have access to your email, indicate in the subject area if you are an alumni, new freshmen or new transfer.**


CUNYFirst 101 - Step by step guides on how to access unofficial transcriptsenrollment lettersaccount inquiriespaying your bill, change your mailing addressetc!

How To Videos -