Phone System

Phone System

Telecommunications maintains the College's Phonemail, telephone system, handles repairs to damaged telephone equipment, and completes any moves, adds or changes to staff and department extensions. It also maintains the online and printed directories for the faculty and staff.

Global Voicemail Procedure

To send a global voice mail to the entire campus please follow the instructions below:

Send an email to the helpdesk at - it should contain the message you want to broadcast word for word with an explanation of what it is for. (Subjected to Executive Approval)

Voicemail for Adjunct Faculty

The John Jay Department of Information Technology (DoIT) provideS adjunct faculty with a unique college phone number and voicemail. In spite of the lack of adjunct office space and phones, this project provides voicemail for all adjuncts that is delivered directly to their college email account. As voicemail is integrated with their email inbox checking messages for each adjunct is as simple as checking their email. In this way other faculty, staff and students have an additional channel through which to communicate with adjuncts that does not involve leaving a message on a general departmental number or shared phone. When coupled with listing each adjunct’s unique John Jay number in the college phone directory this system provides a more streamlined for adjunct voice communication. Click here for Frequently Asked Questions (FAQ)

Related Links

Polices & Procedures


DoIT Technology HelpDesk - (212)237-8200