Students visiting our counter MUST have an appointment (limited walk-in service available). Wait times may be greater than expected; however we will make every effort to honor your scheduled time. Photo ID & EMPL ID# (CUNYFirst ID) required.
For Financial Aid related appointments, ensure that:
- You have already filed a Free Application for Federal Student Aid (FAFSA) application at www.studentaid.gov
- You have already filed the New York State TAP application at www.tap.hesc.ny.gov/totw/
- For student loan inquiries, ensure you submitted the federal direct loan application using the 'Direct Loan Processing Form' located in your CUNYFirst account. (Entrance Counseling, Master Promissory Note & Exit Counseling are completed online. If this is your first federal direct student loan, you must complete Entrance Counseling and Master Promissory Note at: www.studentaid.gov)
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