Dispute Resolution Certificate

Dispute Resolution Certificate

Two puzzle pieces of Dispute and Resolution

The Dispute Resolution Minor and Dispute Resolution Certificate provide students with an opportunity to learn about the causes, complex dynamics, escalation, de-escalation, and constructive resolution of conflicts in a variety of contexts, from the interpersonal to the international levels. Students also gain knowledge and techniques necessary to negotiate, facilitate, and mediate a wide range of situations. The Dispute Resolution coursework will be invaluable for students in their personal lives, at work, and in graduate school, especially for those students who will enter professions like law, social work, business, etc., where sorting through conflicts is essential.

Learning Outcomes. Upon completion of the Dispute Resolution Minor or Dispute Resolution Certificate, students will:

  • Recognize the causes of conflict.
  • Understand the dynamics and progression of conflict.
  • Think more critically about how to process conflict situation.
  • Utilize dispute resolution techniques and skills needed to negotiate, facilitate, and mediate in a variety of contexts.

Additionally, upon completion of the Certificate, the students will have a deeper understanding about conflict and its resolution, and will be able to better apply the skills and knowledge practiced during their internship experience.

Matriculated students who complete this certificate program receive a certificate in dispute resolution from John Jay College, authorized by the Board of Trustees of The City University of New York and the New York State Department of Education upon successful completion of coursework and a practicum.

Rationale. The Certificate Program and the Minor in Dispute Resolution enhance a student’s undergraduate portfolio, regardless of major. Students will acquire a solid understanding of conflict, its causes, progression, complexity, and management. For students who cannot complete the 21-credit certificate program, the 18-credit minor will still allow them to deepen their critical understanding of conflict. In a global community, understanding and managing conflict should be a core area of study for all students. The Dispute Resolution Certificate Program and Minor at John Jay College offers undergraduate students a unique opportunity, unavailable at most colleges and universities.

Credits required. 21 credits for certificate, 18 credits for minor

Please note: Students cannot earn both the minor and the certificate in Dispute Resolution.

Prerequisite. SOC 101. This course fulfills the Flexible Core: Individual and Society area of the College’s general education requirements. Individual courses listed below may have their own prerequisites. Students are advised to carefully read all course descriptions in this Undergraduate Bulletin when planning their programs, and should consult with the program coordinator.

Program and minor coordinator. Professor Maria Volpe, Department of Sociology (212.237.8692, mvolpe@jjay.cuny.edu)

Additional information. Students who enrolled for the first time at the College in September 2016 or thereafter must complete the certificate/minor in the form presented here. Students who enrolled prior to that date may choose the form shown here or the earlier version of the certificate/minor. A copy of the earlier version can be obtained in the 2015–2016 Undergraduate Bulletin.

Requirements. A maximum of two courses can overlap with a student’s major, other minors or programs.

PART ONE. REQUIRED COURSES                                                                    Subtotal: 12 Credits

SOC 206 The Sociology of Conflict and Dispute Resolution
SOC 283 Selected Topics in Dispute Resolution
SOC 380 Sociology Laboratory in Dispute Resolution Skill Building 
SOC 381 Internship in Dispute Resolution

PART TWO. ELECTIVES                                                                                    Subtotal: 9 Credits

Select three

Note: Students are encouraged to take courses from a variety of disciplines.

AFR 110 Race and the Urban Community
AFR 121 Africana Communities in the U.S.
AFR 125 Race & Ethnicity in America
AFR 129/PSY 129 The Psychology of the African-American Experience
AFR 215 Police and Urban Communities
AFR 227 Introduction to Community-based Approaches to Justice
AFR 229 Restoring Justice: Making Peace and Resolving Conflict
AFR 237 Institutional Racism
AFR 245 Psychology of the African-American Family
AFR 248 Men: Masculinities in the United States
AFR 315 Community-based Justice in Africana World
AFR 317 Environmental Racism
AFR 319 Self, Identity & Justice: Global Perspectives
AFR 320 Perspectives on Justice in the Africana World
AFR 322 Inequality and Wealth
AFR 347/PSY 347 Psychology of Oppression
ANT 208 Urban Anthropology
ANT 210/PSY 210/SOC 210 Sex and Culture
ANT 220 Language and Culture
ANT 310/PSY 310/SOC 310 Culture and Personality
ANT 315 Systems of Law
ANT 330 American Cultural Pluralism and the Law
ANT 332 Class, Race, Ethnicity and Gender in Anthropological Perspective
ANT 345/PSY 345 Culture, Psychopathology and Healing
ANT 347 Structural Violence & Social Suffering
COM 115 Social Encounters: Understanding Interpersonal Communication
COM 218 Managerial Communication
COM 250 Persuasion
CRJ 321/PHI 321 Police Ethics
CRJ 322/PHI 322 Judicial and Correctional Ethics
CRJ 420/SOC 420 Women and Crime
CSL 130 Effective Parenting
CSL 210 Peer Counseling Training
CSL 211 Peer Counseling Practicum
CSL 220 Leadership Skills
CSL 230 Case Management in Human Services
CSL 233 Multicultural Issues in Human Services
CSL 260 Gender & Work Life
CSL 342/PSY 342 Introduction to Counseling Psychology
DRA 325 Drama Techniques in Crisis Intervention
ECO 280 Economics of Labor
GEN 205 Gender and Justice
GEN 333/PHI 333 Theories of Gender and Sexuality
GEN 356/HIS 356 Sexuality, Gender, and Culture in Muslim Societies
HIS 323 History of Lynching anf Collective Violence
HIS 383 History of Terrorism
HJS 310 Comparative Perspectives on Justice
ISP 122 "Those" People: Stereotypes in U.S.A.
ISP 134 Alternate Worlds
ISP 145 Why Gender Matters
ISP 211 Revolutions
ISP 224 Constructions of Difference in the U.S.A.
ISP 236 Truth & Creativity: How We Make Meaning
ISP 248 Getting Even: Forgiveness and Revenge
ISP 321 Moral, Legal and Ethical Dilemmas that Shape the U.S.A.
ISP 322 Making Waves: Troublemakers, Gadflies and Whistleblowers
ISP 334 Sex, Gender and Justice in Global Perspective
ISP 335 Violence in the Pursuit of Justice
LAW 206 The American Judiciary
LAW 301 Jurisprudence
LAW 310/PHI 310 Ethics and Law
LAW 340 Employment Discrimination Law, Affirmative Action and Police Organization
LAW 370/PSY 370 Psychology and Law
LLS 124 Latina/os in the U.S.
LLS 220 Human Rights and lsw in Latin America
LLS 241 Latina/os and the City
LLS 247 Growing up Latina/o
LLS 255 Latin American Woman in Global Society
LLS 265/HIS 265 Class, Race and Family in Latin American History
LLS 322 Latina/o Struggles for Civil Rights & Social Justice
LLS 325 Latina/o Experience of Criminal Justice
LLS 356 Terror and Transitional Justice in Latin America
LWS 200 Introduction to Law and Society
PAD 318 Decisions in Crises
PAD 346 Human Resource Administration
PAD 348 Justice Planning and Policy Analysis
PAD 366 Workplace Investigations: Tools, Techniques and Issues
PHI 105 Critical Thinking and Informal Logic
PHI 202 Philosophical Visions of American Pluralism
PHI 204 Logic
PHI 205 Philosophy of Religion
PHI 214 Envrionmental Ethics
PHI 302 The Philosophy of Rights
POL 206 Urban Politics
POL 235 Judicial Processes and Politics
POL 237 Women and Politics
POL 246 Politics of Global Inequality
POL 305 Constitutional Rights and Liberties
POL 313/LAW 313 The Law and Politics of Race Relations
POL 316 The Politics of Rights
POL 318 Law & Politics of Sexual Orientation
POL 319 Gender and Law
POL 320 International Human Rights
POL 362 Terrorism and International Relations
PSC 202 Police and Diversity
PSC 235 Women in Policing
PSC 245 Community Policing
PSY 180/PED 180 Stress Management
PSY 200 Cognitive Psychology
PSY 221 Social Psychology
PSY 231 Developmental Psychology
PSY 234 Psychology of Human Sexuality
PSY 242 Abnormal Psychology
PSY 255 Group Dynamics in Chemical Dependency Counseling
PSY 320 Brain and Behavior
PSY 324 Perception
PSY 332 Psychology of Adolescence
PSY 333 Psychology of Gender
PSY 336 Group Dynamics
PSY 339 Key Concepts in Psychotherapy
PSY 352 Multicultural Psychology
PSY 353 Theories of Personality
PSY 375 Family Conflict and the Family Court
SOC 160 Social Aspects of Alcohol Abuse
SOC 201 Urban Sociology: The Study of City Life
SOC 202/PSY 202 The Family: Change, Challenges and Crisis Intervention
SOC 213/PSY 213 Race and Ethnic Relations
SOC 215 Social Control and Gender: Women in American Society
SOC 227 Sociology of Mental Illness
SOC 236/CRJ 236 Victimology
SOC 251 Sociology of Human Rights
SOC 252 Environmental Sociology
SOC 282 Special Topics in Sociology
SOC 305 The Sociology of Law
SOC 308 The Sociology of Violence
SOC 333 Gender Issues in International Criminal Justice
SOC 343 Global Social Movements
SOC 350 Social Change
SOC 354 Gangs and Transnationalism

Various Departments: Fieldwork Practicum

SOC 282 can be used towards electives if the topic is applicable with permission of the Dispute Resolution Coordinator.

                                                                                                                                     Total Credit Hours: 21

                                                                                                                                          Last Updated: 4/27/17