THE MSRC IS OPEN DURING POSTED BUSINESS HOURS. WE USE EAB-Navigate TO SCHEDULE AND MANAGE APPOINTMENTS.
ALL APPOINTMENTS ARE IN-PERSON OR ON ZOOM.
Masks and social distance protocols are encouraged.
CLICK HERE TO SCHEDULE YOUR APPOINTMENT NOW
CLICK HERE FOR INSTRUCTIONS ON HOW TO USE EAB-NAVIGATE
WHAT YOU CAN DO ON EAB-Navigate
- Search for open appointments
- Book appointments
- Cancel appointments
- View your upcoming appointments
- View and print your appointment history
ACCESSING THE SYSTEM
To access EAB-Navigate, you need to have an active John Jay email address. You will log in using your CUNYfirst credentials.
AFTER YOU SCHEDULE YOUR APPOINTMENT
- You will receive a confirmation email from the EAB-Navigate system to your John Jay email address.
- You will receive a separate calendar invite that contains your zoom link, meeting ID, and password. If you don't receive this email within one hour of your scheduled appointment time please call us at (646) 557-4635.
- Please be on time for your appointment.
IF YOU NEED TO CANCEL AN APPOINTMENT
If you need to cancel an appointment, you must do so at least 24 hours before the appointment begins. If you fail to give 24-hour notice, your appointment will be labeled as a Late Cancellation. If you do not cancel your appointment at all, it will be labeled as a Missed appointment.
Last updated 09/09/2022