Refunds

Refunds

Dropped Courses

Course Not Available
Student Drops Courses
Fall 2018 Liability Schedule
F/T NYS Residents

Withdrawals
Disputing a Tuition Liability

Overpayments

Cash & Money Order
Personal Check
Credit/Debit (Payment Plan-QuikPay)
Financial Aid

Managing Refunds

Personal Information
Enroll in Direct Deposit

 


A. Dropped Courses

Course Not Available
Students are entitled to full refunds in the event that a course becomes unavailable (i.e. cancelled for low enrollment)

Student Drops Courses
Students who drop some or all of their classes through CUNYfirst prior to the first official day of classes will receive a 100% refund of all tuition and fees, excluding non-refundable application/commitment fees.

!!Courses dropped after the first official day of the semester (first 3-weeks) will be charged a tuition liability and are only eligible for a partial refund. Student fees will be charged in entirety!!

Fall 2018 Liability Schedule

08/26/2018

Sunday

Last Day to Drop for 100% refund

09/02/2018

Sunday

Last Day to Drop for 75% refund

09/09/2018

Sunday

Last Day to Drop for 50% refund

09/16/2018

Sunday

Last Day to Drop for 25% refund

09/17/2018

Monday

Student 100% liable for any course(s) dropped

Full-Time Undergraduate/Graduate Residing in NYS
An undergraduate/graduate student who resides in New York and is registered for 12-credits or more is typically charged a flat rate of tuition. Should the student drop courses and continue to remain full-time, no penalty is assessed (i.e. original enrollment 15-credits, dropped down to 12-credits. Student is still full-time, no penalty applied). However, should the student drop courses and enter a part-time status, a penalty is assessed based on the time of the drop per the academic calendar. (i.e. original enrollment 15-credits, dropped down to 9-credits. Student is now part-time, penalty is applied).

Withdraw Period
Refunds are not issued for official withdrawals (W grades), unofficial withdrawals (WU, WN grades), no-credits (NC grades) and failing grades (F).

Disputing a Tuition Liability
Students who wish to dispute their tuition liability on the basis of a medical need, crisis or other extenuating circumstance may do so by obtaining a “Request for Removal of Fees” from Jay Express. The form should be completed in its entirety and submitted to a Jay Express representative. The Registrar’s Office will then deliberate and notify the student on whether a course/term waiver will be granted.


B. Overpayments

Cash & Money Order
Refunds for overpayments made via cash and money order will be issued via paper check or direct deposit. Refund checks are ONLY be mailed address listed in CUNYfirst.

Personal Check
Refunds for overpayments made via personal check or electronic check will be issued via paper check or direct deposit, 21 days after the date of payment. Refund checks are ONLY mailed to address listed in CUNYfirst.

Credit/Debit (Payment Plan-QuikPay)
Credit card refunds will be returned to the same credit card or bank card used for payment. These refunds are processed within 2-3 weeks.

Financial Aid
Students who are due a refund from eligible financial aid paid to a student's account that is in excess of their tuition & fee balance may be entitled to a refund. Be advised, certain award sources are not refundable (i.e. TAP). Refunds to students may also be prohibited from third party organizations/voucher programs/employers based on eligibility criteria or disbursement stipulations. Such stipulations may require excess funds to be returned to the sponsor.


C. Managing Refunds

Keep the Mailing Address Current
Be sure to keep mailing address current on CUNYfirst. Failure to do so will delay receiving a refund.

Deposit Checks Immediately
Deposit CUNY checks as soon as possible. Stale checks may not be able to be reissued. Do not endorse checks until it is ready to be cashed/deposited. If an endorsed check is lost and then cashed, CUNY will not cover the loss.

Report Lost/Stolen Checks
If a refund is not received within ten (10) business days of the scheduled disbursement date, contact the Bursar's to research the disbursement. Students may request a Stop Payment if ten business days has passed and you still have not received your refund. A Bursar representative will guide you through the reissue process, which may take up to three (3) weeks. If the lost check has been cashed/deposited and the student suspects fraud, a thorough investigation must be conducted.

Enroll in Direct Deposit
Students are encouraged to enroll in direct deposit because it is a quicker and more secure way to receive funds. Set-up and manage your Direct Deposit Online through CUNYfirst. Students may use self-service to add a Bank Account to their student account and enroll in Direct Deposit to receive refunds and work study payments.​

!! Bank Account Numbers are NOT Debit Card Numbers: The debit card number is not the bank account number. Locate account and routing numbers at the bottom of your checks or inquire with your financial institution !!

Changing Bank Accounts/Closed Accounts
Changes to your personal account information, including opening or closing accounts, or changing banks, are not automatically reported to CUNYfirst by the bank.  You are responsible for updating your account information in CUNYfirst.  Failure on your part to do so will delay your receipt of the funds. 

CUNY Scholar Card
Available to students who want the convenience of Direct Deposit but do not wish to utilize their own bank account. Visit http://cunyscholarcard.com/ and click on Enroll Today.