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Emergency & Crisis Contacts

Contact Us

The Counseling Services Center
Room 3140N – North Hall
445 West 59th St.
New York, NY 10019
212.237.8111

Hours:
Mon: 9:00 AM – 5:00 PM
Tue: 9:00 AM – 7:00 PM
Wed: 9:00 AM – 7:00 PM
Thu: 9:00 AM – 5:00 PM
Fri: 9:00 AM – 5:00 PM

 

EMERGENCIES
If it is an emergency, if you are feeling very anxious or depressed and feel the need to talk to a counselor immediately, you do not need to make an appointment, just walk in. Emergencies after hours should be referred to the campus Security Department. Security is also reached by calling 212-237-8888 

After Hours Emergency and Crisis Contacts

John Jay Security Emergency Service Hotline

 212.237.8888
Police/Ambulance

 911
18th Precinct, 306 W. 54th Street

 212.767.8400

Mental Health/Suicidal Risk Emergency (after-hours crisis resources)

Roosevelt Hospital Emergency Room
1000 Tenth Avenue
(59th St. between 9th & 10th Avenues)

212.523.6775
National Hope Line Network 1.800.SUICIDE
(1.800.784.2433)

Samaritans Suicide Prevention Hotline
(24 Hours)

212.673.3000
National Suicide Prevention Lifeline 1.800.273.TALK
(1.800.273.8255)

LIFENET 1.800 LIFENET
(1.800.543.3638)

    En espanol 1.877 AYUDESE
(1.877.298.3373)

    Mandarin, Cantonese & Korean 1.877.990.8585

    Mobile Crisis Team 1.800 LIFENET
(1.800.543.3638)

Referrals to the mobile crisis team are made through calling LIFENET. The team makes home visits when clients in crisis cannot come to the hospital.

Sexual Assault Response Services

Dating and intimate partner violence

  Safe Horizon Domestic Violence Hotline 1.800.621.HOPE
(1.800.621.4673)

  NYC Gay & Lesbian Anti-Violence Project 212.714.1141

  New York Asian Women’s Center
(Multilingual 24-hour hotline)

1.888.888.7702
Stalking (stranger, acquaintance or previous intimate relationship)

  Safe Horizon Stalking 212.577.7777

  National Center for Victims of Crime

1.800.211.7996

Rape and sexual assault

  Safe Horizon for Rape, Sexual Assault, Incest 212.227.3000

  NYPD SVU Liaison Squad (24 hours) 212.267.RAPE
(212.267.7273)

Not sure if it’s an emergency?
Contact any one of the following for consultation:

  John Jay Counseling Department (During office hours)

212.237.8111
  LIFENET 1.800.LIFENET
(1.800.543.3638)

  Samaritans Hotline 212.673.3000